Live isopod/plant shipping must be selected in order to qualify for the live arrival guarantee.
 
LIVE ARRIVAL GUARANTEE
 
In order to qualify for the "Live Arrival Guarantee" you must:
1) select the correct shipping method
2) be at the location to immediately accept the delivery
3) send photos within 1 hour of delivery if condition is not as expected
 
CARE REQUIREMENTS
 
Springtails require consistent moisture and a food source.